Here’s the Key to Solving Difficult Problems

Finding great ideas by simplifying

Ellie Daforge
3 min readSep 18, 2021

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My job was having a problem. Referrals for work came to my department through a specific process. Someone would input a ticket into a computer program, someone else would run a daily report and then put the tasks onto an Excel spreadsheet. Then we would check the spreadsheet and start on the work.

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Ellie Daforge

Aspiring novelist. I write about healthcare, technology, and lifestyle.